Shipping policy

This Shipping Policy governs the shipping and delivery of products purchased from the Rasaveda e-commerce website ("Website") www.therasaveda.com. By placing an order on our Website, you agree to comply with the terms outlined in this policy.

Shipping Destinations

We currently offer shipping services to customers PAN India. Please note that there may be certain locations that we are unable to ship to, and if so, we will notify you accordingly.

Order Processing and Delivery Timeframe

  1. Order Processing: We aim to process and dispatch all orders promptly. Typically, orders are processed within 1-2 business days from the date they are placed. Please be aware that processing times may be longer during peak seasons or promotional periods.
  2. Estimated Delivery Time: The estimated delivery time varies based on the shipping destination. Once dispatched, your order should reach your address within 7-10 business days. Please note that delivery times may be affected by external factors beyond our control, such as unexpected delays with the shipping partner.
  3. Shipping Methods and Providers
  4. Shipping Methods: We use reliable shipping carriers to guarantee the secure and punctual delivery of your orders.
  5. Shipping Providers: We collaborate with reputable shipping partners to complete and deliver your orders. The selection of the shipping provider for your order is determined by various factors including the shipping destination, package weight, and chosen shipping method.

Shipping Charges

  1. Shipping Fees: The shipping costs will be determined by factors such as the shipping destination, package weight, selected shipping method, and any ongoing promotions or discounts. You'll see the shipping fees clearly presented during checkout before finalizing your order. 
  2. Free Shipping: Free shipping may be available for orders that meet particular requirements, like reaching a minimum order value or qualifying for specific promotional deals. The eligibility for free shipping will be communicated either on our website or during the checkout process.

Undeliverable Packages

If a package cannot be delivered due to incorrect or incomplete shipping information provided by the customer, refusal of the package, or failure to collect it from the shipping carrier's facility within the specified time frame, the customer may be liable for any extra shipping fees incurred for reshipment or return of the package.

Contact Us

If you have any questions or inquiries regarding our shipping policy, please contact our customer support team using the following information:

  • Email: therasaveda@gmail.com
  • Phone: +91-9996636467
  • Address: Poddar Compound, Narengi Tiniali, VIP Road, Guwahati, Assam- 781026

We reserve the right to update or modify this shipping policy at any time without prior notice. Please review this policy periodically for any changes.